FAQs

1. Race Entry

Can I still enter the Ealing Half Marathon?

Ealing Half Marathon has now sold out.

However you can still sign up via one of our headline charities until 12:00pm on 17th September:

If you are interested in taking part in the Ealing Half Marathon for Alzheimer’s Society, you can contact the Events Team by emailing events@alzheimers.org.uk or calling 0330 333 0804.

If you are interested in taking part in the Ealing Half Marathon for Cancer Research UK, please contact the Sports Team on 0300 123 5461 or email sportsteam@cancer.org.uk.

 

Can I transfer, get a refund or defer my entry?

As per our T&Cs when you sign up we are unable to offer refunds or deferral of entries to next year for any circumstance.

We are a not-for-profit organisation and not a commercial venture and the moment you enter our race we start to incur administration costs and banking charges, simply in processing your entry and payment. We also incur further charges in administering cancellations and processing refund payments.

No refund can be given if the race has to be cancelled or postponed due to circumstances outside our control. Your entry fee is invested in the cost of staging the event, and the main costs to contractors, suppliers, administration etc are already committed well before race day.

However, we do understand circumstances change so are able to allow transfers of your place free of charge until 25th August.

BEFORE 25th August: If you need to edit your entry (transfer place, address update, club name etc) you can do so free of charge up to August 24th by logging into your RiderHQ account, click on the”Actions” drop-down and amend details as required.

FROM 25th August:  You can update your race details for a £10.00 fee. The data is processed from August onward, race chips are programmed and race packs prepared. To amend any information please email info@ealinghalfmarathon.com to make payment and advise of the changes required.

No further transfer are possible from the 8th September 2017. 

Have I already signed up?

You can  email us at info@ealinghalfmarathon.com with any queries you may ave regarding your entry.

If you simply want to update any information (transfer place, address update, club name etc) you can do this yourself.

BEFORE 31st JULY: If you need to edit your entry  you can do so free of charge up to July 31st 2016 by logging into your RiderHQ account, click on “Edit Entry” link under “Actions” drop-down and amend details.

AFTER 31st JULY:  You can update your race details for a £10.00 fee. The data is processed from early August onward, race chips are programmed and race packs prepared. To amend any information please email info@ealinghalfmarathon.com to make payment and advise of the changes required.

Final date for any amendments is Monday 12th September 2016.

How old do I need to be to enter?

All participants must be 17 years old or over on the day of the race.  This age limit is set by England Athletics and is a condition of our race insurance.

I live overseas, can I still run?

Yes you can. Although as you have an international address you will need to collect your race pack from the race village on the weekend of the race. Please allow enough time to do this in the morning.

You can collect your race pack from  the Information Tent which is located in the Race Village, Lammas Park, Culmington Road, Ealing W5 5JH on Saturday 23rd between 12:00pm and 3:00pm and Sunday 24th between 7:15am and 8:45am.

I’ve moved house, what do I do?

It is your responsibility to keep your address updated if you move. Your race entry fee only covers one race pack, one timing chip and one postage.

BEFORE 25th August: You can update your address free of charge by  logging into your RiderHQ account, click on the”Actions” drop-down and amend details as required.

Race packs will start to be prepared from this date onwards.

FROM 25th August:  Make every effort that you can to retrieve your race pack from your previous address. If  this is not possible we can issue a replacement race pack at a charge of £10.00 which you will need to collect on the race weekend in the Information Tent, Race Village Lammas Park, Culmington Road, Ealing, W5 5JH. Collection times are Saturday 23rd Sept 12:00pm to 15:00pm and Sunday 24th September 07:15am to 08:45am.

My UKA running club isn’t on the list?

There are hundreds of clubs in the UK so the list isn’t complete.

Please email us at info@ealinghalfmarathon.com to let us know and we can add yours in if you spot it’s missing.

What are the timings for the Ealing Mini Mile?

The children’s Ealing Mini Mile takes place on Saturday 23rd September in Lammas Park, Ealing W5 5JH.

There will be 5 races depending on age and they are as follows:
13:00 6-7 year olds
13:40 8 year old
14:20 9 year old
15:00 10-11 year olds
15:40 12-16 year olds
Please feel free to come and cheer on all the races.

Arrive at least 20 minutes before your child’s race start time above. Children will need to be on the start line 10 minutes before their race start time.

Full instructions will be sent out via email before the event.

When does registration close?

Registration for public sales will close on Sunday 10th September.

Only charity places will be available after this date.

When will I receive my race pack?

Anyone who has entered from 4th September onwards will need to collect their race pack on race weekend from the Race Village, Information Tent, Lammas Park, Culmington Road, Ealing, W5 5JH. Collection is available: Saturday 23rd 12:00pm – 15:00pm, Sunday 24th 07:15am to 8:30am.

All entries before 4th September will start to receive their race packs in the week commencing 11th September.

Please email us at info@ealinghalfmarathon.com if you haven’t received your race pack by Monday 18th September. The race packs are sent out in batches so there is no need to check with us before then.

International runners will need to collect their race pack on the weekend of the race from the information tent in Lammas Park, Culmington Road, Ealing, W5 5JH. Collection is available: Saturday 23rd 12:00pm – 15:00pm, Sunday 24th 07:15am to 8:30am.

Where can I buy an Official Technical T-Shirt or Hoodie?

You can buy our fantastic EHM hoodies and t-shirts at our online shop here.

Plus on race day at the EHM shop in the race village!

#EalingFeeling

unisex_2

Where is my iTab/Can I order an iTab?

Once the results are finalised, your iTab will be posted out to you in the days after the race.

If you missed out you can still order one after the event here.

If you have any queries regarding your iTab please contact My Sporting Times, office: +44 (0)1189 332761, email: service@mysportingtimes.com.

 

Will there be a physio in the race villiage?

Move Physiotherapy & Rehabilitation Clinics have assembled highly qualified and experienced physiotherapists & specialists with unmatched facilities to bring you the best service possible.

Check out the Move Clinics Facebook Page where you can ask the team any questions about running technique, injury, physiotherapy, recovery & rehabilitation.

Move Clinics will be providing post race massages on a pre-booked option where you can pay £15 for an extended massage (15 minutes) & skip the queue or wiat and soak up the atmosphere.

Pre-Book Online at www.moveclinics.com or call 020 8994 8328.

2. The Course

Will there be much traffic on the course?

No, the organisers have planned a route with road closures in operation throughout the course.

The route has been planned in conjunction with Ealing Council, TfL, London Buses and the emergency services.

 

3. The Race

Can I track a runner?

You can track a runner at half way on your phone Smart Phone Results
See Full Results, & order Photos

Can I walk some or all of the course?
Walking some or all of the course is fine, but please note there is a cut off regarding street closures.
We will once again have tail runners for the race to help you round. The official cut off time to complete the course is 3 hours as set by the Local Authority.

If you are passed by the tail runners you will need to move to the pavement for your own safety as the roads will then begin to open as per local authority requirements. Participants that choose to continue will be informed that they can continue the race as an active pedestrian, but that roads will reopen, course support (including medical and water cover) will be removed and they may not receive a recorded finish time. A sweeper vehicle will follow after the tail runners and will be available to any participant who do not wish to continue.

Will there be a single mass start or will there be a staggered/phased start?

There will be pace areas & markers in the start funnel to encourage runners to start in the area most suited to their expected finish time for the enjoyment & safety of all.

There will be a single mass start with a few seconds gap in between small waves and we expect all runners to filter across the start line within a short period of time.  As the race will be chip-timed this small delay will not affect the official chip times of any runner.

4. Support a Charity

Can I choose to raise money for another charity of my choice?

Yes, it’s entirely a personal decision.

You could choose to jointly raise funds for your chosen charity and one of our Charity Partners and many online donation sites allow you to do this.  This allows you to support your chosen charity and one of our charity partners who have contributed greatly in the planning, organisation and marketing of the event.

Each charity has its own requirements. Please contact yours directly to find out more.

Any amount from £5 to £10,000 will be gratefully received by our  or your chosen charity.

Do I have to raise a minimum amount?

Each charity has its own requirements. Please contact yours directly to find out.

We would love for you to run for one of our amazing Headline Charities but you can run for any charity you choose. This year we have partnered with Alzheimer’s Society and Cancer Research UK.

 

Do I have to raise money for your Charity Partners?

No, you don’t need to fundraise for one of our partners, but we hope that you will take the opportunity to do so and support their very worthy causes.

How can I raise money for your Charity Partners?

EALING HALF MARATHON HAS HELPED RUNNERS RAISE OVER £1,000,000 IN JUST FOUR YEARS FOR VARIOUS CHARITIES.

Lets keep the #EalingFeeling going.

Two easy options for how runners can get involved:

1. Contact the charity of your choice and they can arrange your place and start you on your way with full support, training advise and a t-shirt (if applicable).

2. Buy your race place directly from us here, then create a fund raising page and raise money – simple as that!

Getting your trainers on for a run is a great way to raise money for a good cause.

And just because you’ve decided to run to raise money for charity doesn’t mean you can’t mix things up a bit to make your efforts grab people’s attention. In recent years, fundraisers have completed the half marathon dressed in everything from a Judge, a Tiger, a Duck through to a Storm Trooper meaning that the sky is literally the limit when it comes to picking your running get up!

There is a prize for the best fancy dress costume completing our race so use your imagination and encourage donations.

To secure your place in this year’s run, sign up now at www.ealinghalfmarathon.com.

5. Race Day

Can I get an online copy of the Race Guide?

You can download a copy of the Ealing Half Marathon 2017 Race Guide HERE.

Can I track a runner?

You can track a runner at half way on your phone Smart Phone Results
See Full Results, & order Photos

Can I transfer, get a refund or defer my entry?

As per our T&Cs when you sign up we are unable to offer refunds or deferral of entries to next year for any circumstance.

We are a not-for-profit organisation and not a commercial venture and the moment you enter our race we start to incur administration costs and banking charges, simply in processing your entry and payment. We also incur further charges in administering cancellations and processing refund payments.

No refund can be given if the race has to be cancelled or postponed due to circumstances outside our control. Your entry fee is invested in the cost of staging the event, and the main costs to contractors, suppliers, administration etc are already committed well before race day.

However, we do understand circumstances change so are able to allow transfers of your place free of charge until 25th August.

BEFORE 25th August: If you need to edit your entry (transfer place, address update, club name etc) you can do so free of charge up to August 24th by logging into your RiderHQ account, click on the”Actions” drop-down and amend details as required.

FROM 25th August:  You can update your race details for a £10.00 fee. The data is processed from August onward, race chips are programmed and race packs prepared. To amend any information please email info@ealinghalfmarathon.com to make payment and advise of the changes required.

No further transfer are possible from the 8th September 2017. 

Can I wear headphones or listen to an mp3 player during the race

Particpants are strongly discouraged from wearing headphones or listening to MP3 players during the race.

Although the route is fully traffic free, runners must still be able to listen out for marshall instructions and emergency vehicles on the route.

The race organisers hope that you decide not to wear headphones and fully enjoy the immense support along the course that has won us Best Atmosphere award as voted by Runner’s World and conversation of your fellow runners.  If you do decide to wear headphones on race day we ask that you ensure the volume is low enough to be able to hear marshall instructions and other runners approaching.

Is it easy to park my car near the start/finish area?

Start and finish address: Lammas Park, Ealing W5 5JH

Although public transport is the preferred option, if you do choose to drive there is parking in central Ealing, only a 10 minute walk from the start/finish area.

Ealing Broadway Shopping Centre – The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Springbridge Road – The car park can be reached from Haven Green, just off Ealing Broadway.

More information on Council car parks can be found here: http://www.ealing.gov.uk/info/200332/parking/640/car_parks

Note: Ealing Council do charge for car parking on Sundays and some road/parking restrictions will be in place specifically for the half marathon.

Please use public transport wherever possible, but if you have no other option please consider car sharing to help make the Ealing Half Marathon a green event.

What are the timings for the Ealing Mini Mile?

The children’s Ealing Mini Mile takes place on Saturday 23rd September in Lammas Park, Ealing W5 5JH.

There will be 5 races depending on age and they are as follows:
13:00 6-7 year olds
13:40 8 year old
14:20 9 year old
15:00 10-11 year olds
15:40 12-16 year olds
Please feel free to come and cheer on all the races.

Arrive at least 20 minutes before your child’s race start time above. Children will need to be on the start line 10 minutes before their race start time.

Full instructions will be sent out via email before the event.

What time does the race start?

The race will start at 09:00am on Sunday 24th September 2017.  Please make sure you arrive at the Race Village in Lammas Park in plenty of time to deposit your baggage and enjoy the atmosphere and warm up.

Start address: Lammas Park, Culmington Road, Ealing W5 5JH

When will I receive my race pack?

Anyone who has entered from 4th September onwards will need to collect their race pack on race weekend from the Race Village, Information Tent, Lammas Park, Culmington Road, Ealing, W5 5JH. Collection is available: Saturday 23rd 12:00pm – 15:00pm, Sunday 24th 07:15am to 8:30am.

All entries before 4th September will start to receive their race packs in the week commencing 11th September.

Please email us at info@ealinghalfmarathon.com if you haven’t received your race pack by Monday 18th September. The race packs are sent out in batches so there is no need to check with us before then.

International runners will need to collect their race pack on the weekend of the race from the information tent in Lammas Park, Culmington Road, Ealing, W5 5JH. Collection is available: Saturday 23rd 12:00pm – 15:00pm, Sunday 24th 07:15am to 8:30am.

Why am I asked for my estimated finish time during online entry?

This information is very useful for the race organisers when planning the start & finish areas as well as for managing road closures, marshalling, water stations and cleanup.

Will there be pacers leading groups?

Yes, we’ll use experienced Xempo runners as pacers to lead a wide range of pace groups to their target time.

If you would like to be a Xempo Pacer, please contact them directly to register via their website: http://www.racepacing.com/

Look out for the pacers on Race Day, they’ll be clearly visible.

 

Will there be refreshments in the race villiage?

Yes, we’ll have plenty of options on site.

The very local New Inn will be providing their speciality BBQ as always. Head to their pub after for an amazing post race carvery and refreshments.

Also, Ealing based Eat Me Drink Me are known for the series of food events they brought to Ealing  we’re welcoming them back with some of their favourite traders to Ealing Half Marathon, to offer you more mouth watering options.

So whether you are running or watching there’s a delicious snack or meal just waiting to be eaten before or after the race.

Will you be using Chip Timing for the race?

Yes, we’ll be using Chip Timing to ensure that all runners receive an accurate personal time in addition to the gun time.

Chips are distributed in the race packs.  Sensors are triggered at the start and finish line so that an accurate personal time can be given for each participant.

Your race bib (with integral BibTag chip) will be sent to you in your race pack. It is compulsory for all runners to watch the Race Bib Video here prior to race day.

 

6. Post Race

Do I receive a medal at the finish line?

Yes.

All finishers will receive a quality commemorative medal, specially designed for the Ealing Half Marathon.  Hopefully this is something that runners will cherish for years to come.

I volunteered at last years event, how do I claim my free race place?

Thank you for volunteering with us in 2016.

An email was sent to all our volunteers in October 2016 with the code to claim your free place before 31st December 2016.

As the deadline has now passed you would need to volunteer again in order to gain a place in our 2018 event instead.

Where can I buy an Official Technical T-Shirt or Hoodie?

You can buy our fantastic EHM hoodies and t-shirts at our online shop here.

Plus on race day at the EHM shop in the race village!

#EalingFeeling

unisex_2

Where can I find results?

See Full Results, & order Photos.

You can also track a runner at half way on your phone Smart Phone Results

Where is my iTab/Can I order an iTab?

Once the results are finalised, your iTab will be posted out to you in the days after the race.

If you missed out you can still order one after the event here.

If you have any queries regarding your iTab please contact My Sporting Times, office: +44 (0)1189 332761, email: service@mysportingtimes.com.

 

Will I be able to purchase a photograph after the race?

Photographers will be positioned at key points throughout the course and on the finish line to capture the achievement of the runners.

Marathon-Photos.com is the Official Photographer partner for capturing your exciting moments at the Ealing Half Marathon.

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Marathon-Photos.com is the leading event photography company in the world photographing over 700 mass participation events in over 35 countries.

Every competitor will find their photos within 24 to 48 hours after the completion of the event; they will be able to search for their photos by either entering their Bib Number or Family name.

Also every competitor can download for FREE a personalised event Certificate.

Each photo is optionally available either as a photo certificate for download or as a printed copy.

We also offer the picture album “Digital Super Pack” at a special price. For one fixed price, we will supply all the identified photos of each runner in these ready-to-print formats either to download onto their computer or on CD: Photo Certificate – Commemorative Photo – Original camera file – web ready images.

If you have any queries please contact marathon-photos.com.

Will I receive a race T-Shirt on completion of the race?

Unfortunately the event budget doesn’t stretch to rewarding finishers with a t-shirt.

However we are in discussion with a number of sponsors about t-shirts so it might be a nice surprise we can tell you about later. Alternatively if you would like to be the sponsor, please contact us at info@ealinghalfmarathon.com to discuss this further.

Will there be a goody bag waiting for me after the race?

When you cross the finish line you will receive a medal, water and a snack.

The desire to keep the Ealing Half Marathon an environmentally friendly event is prominent. Once again we have chosen to opt for an e-goody bag which will be distributed by email after the race featuring lots of great offers from our partners and sponsors just for our finishers.

 

7. Contact

Can I contact you by email?

If you have any questions you can email us at info@ealinghalfmarathon.com and we will respond to your request as soon as possible.

Do you have a Facebook page?
Do you have a twitter account?

Yes.

Please follow us @ealinghalf on Twitter for all the latest race information.